Shipping & Delivery Policy
At Ace Ultra Premium, we are committed to providing a seamless, secure, and discreet shopping experience for every customer. Our specialized shipping process is designed to ensure your orders arrive promptly, safely, and with complete privacy, whether you’re ordering within the United States or internationally.
Note: We ship to all U.S. states and internationally, including Canada, Europe, Australia, New Zealand, and select Asian countries. Our discreet packaging and optimized shipping procedures ensure worry-free delivery, even through customs.
Domestic Shipping (United States)
Shipping to All 50 States
We proudly ship to all states across the U.S., giving every customer access to authentic Ace Ultra Premium disposables, carts, and extracts. Privacy and discretion are our top priorities, and every order is handled with care from processing to delivery.
Shipping Options & Rates
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| Free Standard Shipping | Free | 3–4 business days | Cost-effective, discreet delivery for all domestic orders |
| Expedited Shipping | $15–$20 (based on weight) | 1–2 business days | Faster delivery for customers who need their order quickly |
| Next-Day Shipping | $25–$35 (based on weight) | Next business day | Priority service for urgent orders |
Discreet Packaging
Plain Boxes or Envelopes – No logos, branding, or product identifiers
Generic Return Address – No mention of Ace Ultra Premium to ensure maximum anonymity
Processing Time (U.S. Orders)
Orders are processed within 1–2 business days
Once shipped, you’ll receive a confirmation email with tracking details
International Shipping
Worldwide Delivery
Ace Ultra Premium ships internationally to customers across Europe, Canada, Australia, New Zealand, and select Asian countries. Our international shipping is carefully managed to reduce delays and ensure smooth customs clearance.
International Shipping Options & Rates
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| International Standard Shipping | $30 flat rate | 4–6 business days | Fast, discreet delivery to eligible international destinations |
Stealthy & Compliant International Packaging
Plain, Unmarked Packaging – No product names or brand identifiers
Stealth Shipping Labels – Designed for smooth customs processing
Customs Compliance – All shipments follow international shipping guidelines to minimize inspections or delays
Countries We Ship To
Europe
United Kingdom, Germany, France, Italy, Spain, Netherlands, and more
(For a full list, please contact our support team.)
Other International Destinations
Canada
Australia
New Zealand
Select Asian countries
Processing Time (International Orders)
International orders are processed within 1–3 business days
Tracking details are emailed once your order ships
Tracking Your Order
Once your order has shipped, you’ll receive an email containing your tracking number. You can monitor your shipment directly through our website or the carrier’s tracking portal at any time.
Additional Information
Delayed Shipments
If your order takes longer than the estimated delivery time, please contact us. Our support team is happy to assist and provide updates.
Lost or Damaged Orders
In the rare event that a package is lost or damaged during transit, we will work directly with the carrier to resolve the issue as quickly as possible.
Contact Us
For shipping questions or delivery support, reach out anytime:
📧 Email: sales@aceultrapremium.store
📞 Phone: +1 (629) 285-5046
🏢 Warehouse Location:
Downtown Los Angeles, CA, USA
(Exact address available for verified resellers upon request.)
Thank you for choosing Ace Ultra Premium. We’re dedicated to ensuring every order arrives securely, discreetly, and exactly as expected.
